Debt Collection fee

The creditor is entitled to compensation for debt collection costs if the collection claim has been sent no later than the same day as the debtor’s payment has been posted to the creditor’s or agent’s account. This means it is not when a payment is made but when it is received that decides.

The only exception is debt relating to rent – in that case the date of the debtors payment decides whether the creditor is entitled to compensation for the collection costs or not.