HAVE YOU
RECEIVED A LETTER?

If so, it’s probably because you have forgotten to pay an invoice in time and it has been passed on for debt collection. A personal account has been created for you on My Pages where you can handle your case.

MY PAGES FAQ

What happens now?

When we send you a request of payment, you normally have 8 days to settle the balance due starting from the date stated on the demand.
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How do I pay?
If you are unsure of how to pay, please watch this video.

How it works

FREQUENTLY ASKED QUESTIONS

Visit our customer service for the answers to FAQs and log in to My pages. You also have the option of contacting us by telephone or email.

HOW DO I KNOW THAT MY PAYMENT HAS BEEN RECEIVED?

It takes 1-3 working days for your payment to reach us (depending on how you made the payment), after which the information relating to your case will be updated on My pages.

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How do I pay?

You pay easily, quickly and safely by bank transfer or Swish. In the message field, state the OCR number from your payment slip.

PlusGiro account no: 997404-9

Swish no: 123 214 87 65

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What is the demand regarding?

On the back of your letter, there are more details about the demand. You can also log-on to Sergel My pages to view and manage your case.

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